Privacy Policy

Effective date: 1 October 2026 · Last updated: 1 October 2026

1. Who we are

Zeeza ("Zeeza", "we", "us", "our") is a personal, adaptive learning application operated by DVC ADVISORY COMPANY SPC. This policy explains what information we handle, why, and the choices you have. Questions? Email us at hi@zeeza.ai.

2. The short version

• We ask for as little as possible — an account, a few setup answers, and what you do while you learn.
• We use your information to run Zeeza and personalize your learning — nothing else.
• We do not sell your personal information, and we do not use it to advertise to you.
• Only anonymized, aggregated patterns — never your identifiable data — improve how we teach.
• You can access, correct, export, or delete your information at any time, from inside the app.

3. The information we handle

Account information. Zeeza requires an account, so we handle your email and the name you choose to display. Sign in with Google or Apple and we receive a basic identifier and email to sign you in — never your password.

Profile & setup answers. Things like your country, grade or level, the subject you study, a display name, and how you prefer to learn. You can change these anytime.

Your learning activity. The journeys you play, your answers and progress, and mastery signals — this is what lets Zeeza adapt to you. It is measured only against your own past activity, never against other people.

Material you upload. Anything you upload to build a journey is stored privately to your account and never mixed into shared curriculum or shown to others.

If you teach on Zeeza. When you apply: your legal name, qualification, years of teaching and where you teach now, a photo of a government ID, your qualification certificate and, if you add one, a letter from where you teach — to confirm who learners are paying; only you and Zeeza staff can see them. Then your recordings, slides, questions, summaries and notes, so we can review and publish your courses (once published, learners see them with your teacher name and photo); and, to pay you, a record of your sales and earnings and the payout details you give us — a bank account inside Kuwait, or your Wise email and currency outside it.

Reports. If you report content, the reason and any note you add. The teacher is never told who reported.

Technical information. Basic data to operate and secure the app — app version, general device type, error logs — and, when the app is first opened, install measurement: that an install happened, when, and which of our own links or store campaigns led to it, with the device model, operating system version, app version, language, and the country derived from your network address. This uses a random identifier created for that installation only. We do not use advertising identifiers (Apple's IDFA or Google's advertising ID), we never ask for permission to track you, we do not build advertising profiles, and nothing follows you into other apps. The app's update checker sends a random installation identifier so it can fetch app updates.

Your voice, during a live practice call. Only when you start a practice call and allow the microphone. Your voice is streamed to our speech processor, ElevenLabs, so it can hear you and answer; we keep a record that the call happened and how long it lasted — not a recording, a transcript, or a grade. We never use your voice to train models; ElevenLabs retains call audio under its own policy. Recordings you make inside a lesson to compare with the course voice stay on your device.

Approximate location, once. When setup asks for your country, the app sends one request to a geolocation provider, ipapi.co, which reads the network address of your device and returns a two-letter country code so the field is pre-filled. We receive only the code, you can change it, and we never collect your precise location.

Website analytics, on zeeza.ai only. On this website — not inside the Zeeza app — we use Google Analytics to count visits and see which pages get read. Advertising features, remarketing and cross-device tracking are switched off, and we honour Do Not Track: if your browser asks not to be measured, the analytics tag is never loaded at all. Google Analytics is not in the app; the app's only measurement is the install measurement described above.

4. How we use it

Only to: provide the Service and keep you signed in; personalize your journeys; let you resume and see your own progress; build journeys from your uploads; keep the Service secure; and improve how we teach using only anonymized, aggregated patterns. We do not advertise to you, and we do not sell your information.

5. Sharing

We never sell your personal information. We use a few trusted providers only to make Zeeza work, each for one job: Supabase (hosting, database, sign-in, storage — in Singapore), Anthropic (the AI that composes journeys — including from your uploads, for that purpose only; never your voice), ElevenLabs (the speech processor behind the live practice call), Apple and Google (sign-in if you choose it, and billing through their stores), RevenueCat (store purchase records), MyFatoorah (payment when you buy on the web), Wise (teacher payouts outside Kuwait — the teacher's Wise email, the amount and the currency), ipapi.co (the one-time country lookup at setup), AppsFlyer (install measurement — which of our links or campaigns led to an install; no advertising identifier, no sharing with advertising networks, never your account or your learning; it processes this only on our behalf) and Shorebird (delivering app updates). On the website only, Google Analytics counts visits — it never receives your account, your learning, or anything you upload. We may disclose information if legally required, or to protect our users and the Service.

6. Keeping & deleting

We keep your information while your account is active. You can delete your account any time (Profile → Delete account), and we permanently delete your account and associated personal information, keeping only billing and purchase records, for five years as tax and consumer law require. If you teach, deleting your account removes your sign-in, but the courses learners bought stay available to them, with your teacher name and photo, and we keep your application papers and the record of your sales and payouts. A report you sent stays after you delete your account, without your name on it.

7. Your rights

Wherever you are, you can access, correct, export, and delete your information — from inside Zeeza or by emailing hi@zeeza.ai. You may have additional rights under local law. We won't treat you differently for exercising them.

8. Security

We protect your information with access controls, encryption in transit, and provider-level safeguards, and limit who can reach it to what's strictly necessary.

9. Changes

If we change this policy we'll update the date and, for meaningful changes, tell you inside the app.